JOB DETAIL

The Medical Specialties Division is looking to recruit an Administration Assistant to work in the Diabetes & Endocrinology Administration Team at University College London Hospital.

This is a great opportunity for individuals looking to start a career in administration in the NHS or for those looking for a different challenge already working in the NHS. You will be well supported in the work environment by an experienced and friendly team.

The Administration Assistant will work as part of an administrative team, to support the multidisciplinary clinical and administrative teams to provide a high quality administration service, a positive patient experience and the highest levels of customer service.

The post-holder should be proactive and have excellent communication, good IT skills, and prioritise workloads for themselves to accommodate changing demands within the team and service.

You will have key working relationships with all members of the administrative and clinical teams including nursing and medical staff, allied health professionals and support workers. You will act as the first point of contact (in phone and in person) in communication with patients, relatives and GPs and other external hospital staff / tertiary referrers.

Previous experience of working in the NHS is desirable, however experience of working in an office environment is an essential requirement for this role.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population.

We provide academically-led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas.

Our vision is to deliver top-quality patient care, excellent education and world-class research. We provide first-class acute and specialist services across eight sites:

University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) National Hospital for Neurology and Neurosurgery

Royal National Throat, Nose and Ear Hospital Eastman Dental Hospital

Royal London Hospital for Integrated Medicine University College Hospital Macmillan Cancer Centre The Hospital for Tropical Diseases

University College Hospitals at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

For more information, please access the following link: https://www.uclh.nhs.uk/

For more information regarding the main responsibilities of the role, please refer to the attached Job Description.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.




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