Reference number
Job grade
Administrative Officer
Contract type
Business area
HMLR – Technology and Digital Services
Type of role
Administration / Corporate Support
Information Technology
Working pattern
Flexible working, Full-time, Job share, Part-time
Number of jobs available
About the job
Things you need to know
Apply and further information
Plymouth, South West England, PL6 5WS
About the job
Job summary
Are you looking for an administrative role? If so, we are looking for a motivated candidate to join HM Land Registry (HMLR) as an Administrative Officer to provide administrative support across our Office of Digital, Data & Technology team, to professional practices as part of our Technology and Digital Services directorate.
Job description

The general main duties across Office of DDaT will include:
Administration of capability and skills development administration activities
Support best working practices
Support best working environment activities
General administration tasks to support senior managers and directorates
Maintaining skills maps and reports in partnership with Organisation and Employee Development Team (OED)
Raising requisitions, converting requisitions to purchase orders and receipting requisitions
Stores ordering and low value purchases.

In addition, specific to the role we are initially recruiting for, duties could include:

Creation of Capability and Skills templates in Perform and producing data and heatmaps in partnership with OED
Supporting the directorate L&D Pipeline by researching and sourcing appropriate development activities following civil service procurement guidelines
Support provision of training courses, liaising with the relevant stakeholders
Support evaluation of DDaT specific L&D
Assist with process improvement initiatives
Support the LM Community across the DDaT practices.
Person specification

To meet the requirements of this role, you will have experience in a business support role and can proactively contribute to the work of the whole team, seeking help where necessary to complete your own work effectively. You can prioritise and manage your workload and can communicate effectively with staff of all grades.

Effective communication and customer contact skills, including sharing knowledge with others is essential. You will also have competent IT skills (particularly using Microsoft Teams, Word, Excel and Outlook).


We'll assess you against these behaviours during the selection process:

Communicating and Influencing
Working Together
Managing a Quality Service
Delivering at Pace
Seeing the Big Picture


At HM Land Registry our vision is a world leading property market as part of a thriving economy and a sustainable future. We are unique in terms of the economic and social impacts of our work, our ability to make a positive difference to the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land Registry and able to fulfil their full potential.

We have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development, and flexible ways of working. We offer competitive pay and annual leave, attractive pension options and a wide range of other benefits.

We have integrity – we value honesty, trust and doing the right thing in the right way.
We drive innovation – we are forward-thinking, embrace change and are continually improving our processes.
We are professional – we value and grow our knowledge and professional expertise.
We give assurance – we guarantee our services and provide confidence to the property market.

You can find more information on our rewards package on our website.

Things you need to know
Selection process details
This vacancy is using Success Profiles, and will assess your Behaviours, Strengths, Ability and Experience.

You will be asked to complete a short application form in the first instance and complete the Civil Service Verbal Reasoning Test and Civil Service Numerical Test. Should you be successful, you will then be asked to complete the full application form.

Please cut and paste an anonymous CV into the full application form when prompted and include your qualifications and career history.

The personal statement section (in no more than 750 words) must be used to provide details of how you meet the essential experience criteria listed below:

Experience in a business support role.
Effective communication and customer contact skills; including sharing knowledge with others.
Ability to prioritise and effectively manage own workload.

In the event of a high volume of applications, we reserve the right to assess against the leading essential experience criteria first:

Experience in a business support role.

Please review your application form before clicking ‘submit’ – once you have submitted, you will not be able to amend your application. Ensure your application form is received by the closing date for receipt of applications – this is 23:55pm on the advertised date.

The sift will take place shortly after the closing date. If successful at the shortlisting stage, you will be invited to attend a virtual, blended interview which will be conducted as a video interview week commencing Monday 20 February 2023.

The blended interview will assess the behaviours and experience listed in the candidate pack, as well as the strengths associated with the role. We want to hear your first, unrehearsed, natural response to the strength questions, and so we don’t advertise which strengths are being tested. The best way to prepare for strengths questions is to reflect on what you identify as your own personal strengths, and your preferred ways of working.

Candidates may refer to notes within their video interview but they should be used as a prompt only.

HMLR is accredited to the Disability Confidence Scheme, which denotes organisations which have a positive attitude towards disabled people. Disabled applicants who meet the minimum essential criteria at the shortlisting stage are guaranteed an invitation to interview.

If any candidate requires the panel to consider a reasonable adjustment or there is anything else they would like the panel to take into consideration they are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement.

You can find more information on how we use your personal data on our website

Feedback will only be provided if you attend an interview or assessment.
Successful candidates must pass a disclosure and barring security check.
People working with government assets must complete basic personnel security standard checks.
Nationality requirements

This job is broadly open to the following groups:
UK nationals
nationals of Commonwealth countries who have the right to work in the UK
nationals of the Republic of Ireland
nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants

Job contact :Name :
Joanne Sarson

Email :

Recruitment team :Email :
Further information
If you feel your application has not been treated in accordance to the Recruitment Principles and you wish to make a complaint, please email in the first instance. If you are not satisfied with the response you receive from HM Land Registry then you may take your complaint to the Civil Service Commission:

Job Location : Plymouth
Company : Hm Land Registry
Position : Administrative Officer
Sector :
Employment : Full-Time
Post Code :
Contact : E-Mail Adress :
Please contact between 09:00-18:00.

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