An exciting opportunity has arisen for an enthusiastic and experienced candidate to join the Urology Department at Westmoreland Street Hospital. The role will be working within the Uro-Oncology team, specifically dealing with the booking of appointments for cancer patients. We are looking for a candidate who has experience of working in a complex setting, who will deliver a high quality of administrative support to their Team leader and be responsible for outpatient appointments. The successful candidate will have excellent empathy and organisational skills, placing patient care at the centre of all their work.

We are keen to receive applications from friendly individuals with the ability to work as a team player.

The role of the Speciality Booking and Income Adminstrator is to work as part of the Urology team here at University College Hospital at Westmoreland Street to ensure patients referred with suspected urological cancer are diagnosed quickly and efficiently. You will help guide patient referrals from other hospital trusts to our urological cancer diagnostic centre here at Westmoreland Street Hospital. You will be the vital first point of contact for patients. This role will require excellent communication and time management skills. This is an excellent role for a candidate looking to expand on their knowledge of Cancer Targets and waiting list management.

Main duties will include but are not strictly limited to processing IRT referrals, booking SMDT clinics, managing clinic capacity and responding to escalations. Duties will also include covering contacting patients & liaising with tertiary hospitals, phone support for Band 5 Team Leader, ownership and review of cancer targets, MDT and RALP planning meetings.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

  • University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
  • National Hospital for Neurology and Neurosurgery
  • Royal National Throat, Nose and Ear Hospital
  • Eastman Dental Hospital
  • Royal London Hospital for Integrated Medicine
  • University College Hospital Macmillan Cancer Centre
  • The Hospital for Tropical Diseases
  • University College Hospitals at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

At UCLH, we have a real ‘One Team’ ethos, and our values – safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.

For more information regarding the main responsibilities of the role, please refer to the attached Job Description.

Job Location : London
Company : University College London Hospitals Nhs Foundation Trust
Position :
Sector :
Employment : Full-Time
Post Code :
Contact : London University College London Hospitals Nhs Foundation Trust Contact Number

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