We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs.

Join our Arlington team as a Receptionist

We are a homeless hostel with a fascinating history, creating places for people who may be struggling, providing them homes until they feel their future is stable. Arlington currently holds a mixed-media centre which is available for businesses and social enterprise. Discover more about us on our website,

Working as a Receptionist at Arlington is not only varied and interesting, but also incredibly rewarding.

We’re an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.

The role

Please note, this is a casual position with no fixed hours per week.

We have a fantastic opportunity for someone to join us in the position of Receptionist. Your responsibilities will include:

Receiving and re-directing incoming telephone calls, taking messages etc as required.
Welcoming and receiving all visitors to the building, ensuring that the appropriate register is correctly completed and the relevant resident and/or staff member notified. To organise refreshments as appropriate.
Supporting the administrator in the typing of routine correspondence as required in connection with the administration when requested
Ensuring adequate stocks of forms, and stationery are available in the receptions area.
Receiving process and distributing all incoming mail, faxes and e-mail etc. in a timely fashion. Organising the prompt distribution of delivered newspapers to the residents

What you will need to succeed

We are looking for someone who believes in working together as part of a team, who shares our values and who is positive and friendly. The successful candidate will have:

Good level of IT skills and literacy
Previous reception/administration experience
Computer literate skills (Word for Windows, Excel, E-mail, Internet etc.)
Positive energy, friendly smile and supportive approach.
A “can do” attitude
Exceptional customer service skills
Experience with Mental Health & learning disabilities would be a bonus!

The offer

Our Life@One benefits offer you an array of perks designed with your wellbeing in mind.

Salary: £13.45 per hour
Your holidays are important to us. Take up to 20 days annual leave plus bank holidays.
Lean travel. Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues
Get paid to do good. We offer you two days off on full pay each year to volunteer in our communities
Look after your loved ones. Our healthcare cash back plan allows you to claim back cash for you and your family’s healthcare.
Well done! With our colleague recognition programme you will know when you’ve done a #greatjob
Learning never stops. One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level.
We’re here for you. Our employee assistance programme offers counselling and support for you and your family 24/7.
Stay book-smart. Take up to five paid days off per year to study toward a relevant qualification.
Experience new things. We offer you a career break after 3 years’ continuous

About us

As an organisation with a strong social purpose, One Housing works in some of the most diverse communities in the UK and our workforce reflects that. As of December 2021, One Housing merged with the Riverside Group, creating one of the country's largest housing associations, with more than 75,000 homes. This follows a shared recognition that we are better and stronger together; and that when we combine, we will be able to do more for our customers and the communities we serve.

At One Housing, our people are our strength which is why we work very hard to enable all employees to bring their authentic self to work. This commitment is reflected in our diversity groups support network, our wellbeing initiatives and our employee benefits.

We understand that the different skills and experiences that our colleagues from different backgrounds bring to us allow us to make better decisions, consider different views and be an altogether more interesting and cohesive place to work. We welcome applications from everyone.

Job Reference: OH00442

Job Location : London
Company : One Housing Group
Position : Casual Receptionist
Sector :
Employment :
Post Code :
Contact : London One Housing Group Contact Number

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