Customer Feedback Officer Job Shropshire Council Shrewsbury

Team Name Communications & Engagement
DBS Required No
Contract Type Permanent
Weeks Per Year 52.14
Hours Per Week 37
Grade NJC Grade 7 SCP12-17
Actual Salary £24,496
Location/Work base The Shirehall with some working from home
Location Address Abbey Foregate Shrewsbury Shropshire SY2 6ND
Required Start Date As soon as possible
Interview Date 18th or 19th April TBC
Working Pattern Monday to Friday
Closing Date 31/03/2023
Ref No 5766
The post holder will need to work with service managers across Shropshire Council and with external partners to respond effectively to complaints. The post holder will also assist us in our work to achieve good standards of data collection and reporting for complaints and other forms of customer feedback. Good IT skills will be beneficial for the role.

For further details please view the attached documents.