Position: Debt Advice Caseworker (trainee considered)

Location: Wakefield

Closing date: 02 December 2022

Role details

Job title: Debt Advice Caseworker (trainee considered)

Location: Wakefield Centre & co-location working with 3 foodbanks

Salary: £28,000 to £30,365 gross pa (+3% pension contribution - auto enrolment)

Salary pro rata: No

Hours per week: 37 hours per week

Type of contract: Fixed term

End date of contract: 2024-09-30

Closing date for applications: 2022-12-02

Interview date: 2022-12-12

Please email for job pack

An exciting opportunity has arisen to join the Debt Team at Citizens Advice Wakefield District. Our debt service is busy, dynamic and client focused with a track record of delivering high quality advice and excelling against contractual targets. This position is funded by the Trussell Trust Food Network and the successful candidate will be required to work with 3 food banks across the district. Client engagement will be face-to-face, telephone and digital. We are looking for a fully accredited Debt Adviser (to casework level or above) but will consider a trainee position if you have achieved competency in Citizens Advice full general advice level service delivery. Experience of dealing with a range of complex issues is essential as is being well organised, having good communication skills and being able to work as part of a team in different environments. It is also essential that you have a non-judgemental attitude and are open to varied lifestyles that may differ from your own.

Interested? To request a job pack or if you would like more information please contact Mandy Larder,

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.

Job Location : Wakefield
Company : Citizens Advice
Position :
Sector :
Employment : Full-Time
Post Code :
Contact : E-Mail Adress :
Please contact between 09:00-18:00.

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