Engagement Officer Job Hywel Dda University Health Board Carmarthen

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As a result of a growing programme of work, an exciting opportunity has arisen in the Engagement Team for an engagement professional with broad experience and a proven track record of success to join the team. The individual will contribute to increasing understanding and organisational capacity of engagement with staff and stakeholders to help deliver the Health Board’s engagement agenda and co-ordinate engagement activity within their portfolio areas. The individual will assist the implementation of innovative participatory engagement approaches making full use of traditional and new methods of engagement and involvement to engage staff, stakeholders, media and the public to build public confidence in the organisation and involve them in designing services and strategies.

• Provide leadership to the team on portfolio areas. Plan and deliver engagement activities
• To provide a responsive service to external stakeholders, and staff internally
• Support the Engagement Manager and wider team in taking forward consultation and engagement exercises as part of our ‘A Healthier Mid and West Wales’ strategy.

Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:

Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest;

Seven community hospitals: Amman Valley and Llandovery in Carmarthenshire; Tregaron, Aberaeron and Cardigan in Ceredigion; and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire;

48 general practices (four of which are managed practices), 47 dental practices (including three orthodontic), 99 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres;

Numerous locations providing mental health and learning disabilities services;

Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.

You will be able to find a full job description and person specification attached within the supporting documents.

Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

If you would like any further information, please contact Rebecca Griffiths, Head of Engagement.

Interviews will be held on 15/02/2023.

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