Health Records Clerk Band 2 - up to 375.00 hours available - Kingmoor park.

The Health Records Department provides a comprehensive service with a full range of general and acute specialties for Inpatients, Day cases and Outpatients, Medical Secretaries, Clinical Excellence, Audit programme.

Departments and areas of work – Health records and related services including libraries, filing and pulling notes, location and retrieval of notes not in the library, PAS inputs and outputs, access to healthcare records, X-rays, scanning, Digitizing

To provide the day to day operation of a high quality, effective and efficient Health Records Service. This will involve timely, accurate and comprehensive computer input into the Patient Administrative System (PAS) to achieve efficient recording and process of patient activity.

Also to work effectively as a team to ensure all areas of the Health Records department are covered at all times to provide a 24/7 service. To be a proactive member of the team to cover all areas of the department as required and requested by senior members of staff

  • Provide and maintain a secure system for the custody and production of confidential Healthcare Records for the care and treatment of patients including filing , locating, retrieving, preparing patients’ records for admissions and clinics.
  • Provide a polite, professional and efficient service in all communications including telephone and face to face requests for information and all service users.
  • Maintain and update patient details on the PAS in accordance with Health Records, Data Protection and Public Records Acts.
  • Meet requests for information within dictated deadlines.
  • Handle patient’s case notes during the course of their working day. Filing, pulling notes, lifting and moving notes, pushing loaded trolleys, climb steps.
  • Work as a flexible team member to ensure all areas within the department are staffed to maintain a seamless service for the customers, to ensure the department is covered 24/7 including weekends and bank holidays
At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We’re responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.

Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’.
  • Being a clinically led organisation
  • Quality and safety at the heart
  • A positive patient experience every time
  • A great place to work
  • Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Please see attached Job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicyfor eligible vacancies
  • Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
  • If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Important Information

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
  • Junk Mail is checked regularly
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:
  • youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
  • the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro – Tel: 0300 123 1999, or email:

Unlock – Tel: 01634 247350, complete theonline form on the Unlock website

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post:

Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.

Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position; further details will be provided upon appointment if applicable.

27 day holiday scheme rising to 33 after 10 years

Flexible working Scheme

Excellent opportunities for development

Competitive NHS Pension scheme

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

Job Location : Carlisle
Company : North Cumbria Integrated Care Nhs Foundation Trust
Position : Health Records Clerk
Sector :
Employment : Full-Time
Post Code :
Contact : Phone : 0300 123 1999
E-Mail Adress :
Please contact between 09:00-18:00.

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