How you'll make a difference
As a Housing Options Officer, you will provide housing advice to people who are homeless or threatened with homelessness. You will make a difference by often supporting the most vulnerable people in society helping them to sustain their existing home or find new accommodation.

What will you be doing?
Working with households who are homeless, or threatened with homelessness you will offer advice and assistance to resolve their housing situation. This will often include complex situations involving a household’s tenure rights, or multiple health and welfare issues.
You will also assess which statutory duties owed to households, developing a personal housing plan and issuing decisions around any on-going duties.
On a regular basis, you will establish eligibility for the council’s various homelessness prevention schemes.
You will work with individuals and families to determine the support they may require and refer to relevant support services. You may also be required to co-ordinate a multi-agency response and attend safeguarding meetings.
It will be your responsibility to maintain contact with households to develop creative solutions to resolve their housing situation.

What we need from you
It is essential that you have a professional qualification (HND/HNC in Housing, NVQ Level 4 or Equivalent) and/or considerable experience of housing and homelessness legislation.
You will have an understanding of housing remedies with considerable experience of delivering housing access and homelessness services with knowledge of relevant legislation.
It is a requirement that you have experience of dealing with customers, voluntary bodies and the understanding of the needs of the vulnerable people and minority groups
You will have the ability to manage you workload, respond to emergency assessments and be flexible along with team working and making a positive contribution.

Ideally, you will have an awareness of the link between good advice and the use of resources.

Please note that due to the nature of this role it is a requirement of employment that an enhanced Disclosure and Barring Service (DBS) check is obtained for this post

How a career at South Gloucestershire Council is different
We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our training and development offer, which helps make the greatest long-term difference in work.
As part of our benefits package you will receive generous annual leave (pro rata), employee wellbeing support and you will have access to a range of staff discounts, including eye tests, travel, shopping and leisure activities
We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities.
Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.

We're building and shaping communities which people are proud of

We're working with the most vulnerable in our community to help them achieve what they want in life
We're investing in our schools to ensure every child and young person in South Gloucestershire achieves their full potential.
We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.

We’re making a difference, be part of it!

For more information, please contact Chris Benson, Team Manager on 01454 868996 or email

This is a limited term contract until September 2024.
Salary From:£32,020
Salary To:£34,723
Hours per week:37
Vacancy type:LTC
Location:Kingswood Civic Centre
Advertising End Date:02 Apr 2023

Job Location : Kingswood
Company : South Gloucestershire Council
Position : Housing Options Officer
Sector :
Employment : Full-Time
Post Code :
Contact : Phone : 01454 868996
E-Mail Adress :
Please contact between 09:00-18:00.

Apply On Company Site
Thousands of jobs for all cities and positions on Thousands of career opportunities are waiting for you at
Fill out the form if you want to be informed first before similar jobs.