Contract: 30 hours, permanent

Salary: £20,041.31 per annum pro rata (Actual Salary: £16,033.05)

Location: Pembrokeshire

Applications close: 21/11/2022

This floating support / outreach service delivers support to individuals across the County of Pembrokeshire. Staff are to provide high quality and effective housing related support that focuses on strengths and goals to enable individuals with serious mental illness and complex needs to achieve tenancy sustainment, supporting all aspects of an individual’s life, to achieve a healthy and active lifestyle and live independently in their own home.

Staff are to work with individuals holistically, working in line with our commitment to the principles of empowerment, self-management and recovery and ensuring compliance with internal and external quality standards.

The service is available between 9.00 am to 5.00 pm - Mon to Friday with specific hours of support determined by each client needs.

Main duties/responsibilities:

· Provide a variety of person centred, tailored interventions that support individuals with complex needs to find and sustain accommodation and develop their independent living skills.

· Supporting and assisting occupants with the following:

  • Feeling secure within their home
  • Increasing independent living skills
  • Using appliances safely and maintaining reasonable domestic standards
  • Personal finance, budgeting, and accessing benefits.
  • Mental and physical healthcare
  • Self-management of medication
  • Attending appointments
  • Visitors and their access to individual’s property
  • Building and maintaining relationships with neighbours, families, friends, professionals
  • Developing skills and interests

· Manage a client caseload, and complete individual needs assessments, risk assessments, support plans and offer practical advice and advocacy to service users.

· Work with service users to achieve their outcomes and the outcomes of the project, employing creative and innovative methods to meet these outcomes and, through their experience and resources, bring added value.

· Supporting the Service Manager(s) and Coordinator, to ensure Support Plans and Outcomes are reviewed and updated 6 monthly and annually or as and when required due to changes in individuals’ needs or circumstances, ensuring risk assessments and support delivery plans are kept up to date and are relevant.

· Liaise with relevant services, organisations and agencies with regards to accessing additional support for service users.

· Practice homeless prevention, tenancy sustainment, Psychologically Informed Approaches, Solution Focus Practice, harm reduction, and co-production.

Person Specification:

There are no specific qualifications but there must be evidence of commitment to personal and career development relevant to the post. NVQ/QCF Competencies in Health and Social Care Level 2 - all staff would be required to hold or complete this as part of their employment.

The post holder will need a full driving licence and full access to a vehicle for work purposes.


· Experience of providing care and support services to people with a serious mental illness. OR

· Experience of providing care and support services within a social care setting. OR

· A significant experience of personally using mental health services in a serious mental health setting. OR

· A significant experience of caring for someone using mental health services in a serious mental illness service setting. OR

· Experience working as a volunteer on a regular weekly basis with people with a serious mental illness.


Job Types: Full-time, Part-time, Permanent

Salary: £10.25 per hour


  • Additional leave
  • Casual dress
  • Company events
  • Company pension
  • Referral programme
  • Sick pay
  • Wellness programme


  • Day shift
  • Monday to Friday

Work Location: On the road

Job Location : Pembroke
Company : Adferiad Recovery
Position : Housing Support Worker
Sector :
Employment : Full-Time
Post Code :
Contact : Pembroke Adferiad Recovery Contact Number

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