The NHS is the biggest employer in Europe. It’s a world-renowned institution and an exciting place to work, full of challenges and opportunities.

The Robert Jones and Agnes Hunt Orthopaedic Hospital (RJAH) is one of the leading specialist orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for innovation. We work together as a team of over 1,600 expert members of staff to make a difference for our patients and their families.

Our latest CQC Report was published in February 2019 and saw us rated as ‘Good’ overall and ‘Outstanding’ for care.

Who we’re looking for…

Orthotics assistant

The Orthotics Dept. at The Robert Jones and Agnes Hunt Hospital Oswestry is looking for an enthusiastic and well motivated person to work as an Orthotic Assistant to help both clinically and with paperwork in Orthotic clinics. The position is for 4 days a week - Tues to Fri and will be based at The Royal Shrewsbury Hospital on Tuesday, Wednesday and Fridays and The Princess Royal Hospital on Thursday's.

Hours will be 8-5pm everyday except Friday which will be 8-4pm

Full training will be provided.

The assistant will work alongside a professionally registered Orthotist assisting with their clinical duties and the running of clinic. They will assist in moving patients from waiting rooms to clinic rooms and assisting the patient in getting ready for their appointment. They will also assist with paperwork, stock management and ordering, tel review calls to patients and raising purchase orders.

RJAH is a specialist orthopaedic hospital with a worldwide reputation for innovation and high patient care and offers an exciting opportunity for your career development. The service provides clinics at several different locations in Shropshire and within developed multi disciplinary teams covering specialties including foot and ankle, paediatrics, spinal injuries, spinal disorders, gait analysis and diabetes. As a dept. we are dedicated to supporting development of staff and have supported training programmes.

This role is specifically located at RSH and PRH

All enquiries are welcomed.

Our aim is to aspire to deliver world class patient care, and we want talented, dedicated and passionate people to help us achieve this.

Our continued success is accomplished through the skills and expertise of our staff, which is underpinned by our values: Friendly, Caring, Excellence, Professional and Respect. If your values align to ours, and you would like to join us in aspiring to deliver world class patient care, we would love to hear from you.

Joining RJAH is more than just a job – we want our people to have the best opportunities to thrive in their role.

Whether you're starting out in your career, or have a wealth of experience – we’re always looking to recruit outstanding individuals in a range of clinical areas, as well as support and administrative roles.

We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to state-of-the-art facilities and outstanding professional development opportunities.

RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.

Shropshire is also one of the most attractive parts of the country, with a rich historic culture and excellent transport links. The hospital is located on a site outside Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.

Job Purpose

To assist and support the Orthotist’s to carry out Orthotic treatment for patients.

To have a full understanding of all orthoses, the prescription requirement of every orthosis, the biomechanical aim and complete commercial product awareness.

To manage stock control and undertake quarterly stock takes

Undertake patient tel review appointments and service maintenance of orthoses

To clinically check patients’ orthoses prior to Xray

To prep ready for clinic, close down following clinic and ensure clinical environment safe and fully stocked

Duties and Responsibilities

1. Prepare and close up clinic rooms ready for and after Orthotics clinics, before and after every clinic – cleaning, equipment prep, paperwork, equipment set up, patient information literature, PPE etc

2. Assist in Orthotic appointments with paperwork, manual handling, casting/scanning, chaperoning, assisting pt’s undressing and dressing, guiding pt’s in and out of clinic rooms for appt’s

3. Manual handling – assisting when required for patient positioning and casting and also independently managing hoisting pt’s

4. Assisting patients with toileting

5. Assisting out-patients with toileting assistance as required.

6. Writing patient prescriptions for repeat and repair of orthoses

7. Completing patient note entries for repeat and repair of orthoses and for collection of goods

8. Assisting Orthotists in different physical locations – theatres, off site clinics, schools

9. Assisting the Orthotist in any duty required under guidance.

10. Assisting organising transport for patients and supporting pt’s whilst they are awaiting hospital

11. Completing patient excel spreadsheets

12. Independently management of all stock at all clinical sites and all clinic rooms, and remote MDT clinic settings

13. Independently undertake quarterly stock takes.

14. Attend and partake in Orthotics assistant meetings and take minutes of Orthotic Assistant meetings compiling an action log

15. Attend and partake in dept weekly meetings

16. Plan, organise and book all visits from sales representatives of external companies for Orthotists

17. Compile and account for product reviews clinically undertaken, collating, saving and reporting feedback centrally.

18. Keep literature and catalogues from external companies up to date at all clinical sites

19. Plan and organize their own day to day tasks and activities

20. Communicate with clinical, clerical and technical staff at all times in the dept

21. Assist in audit

22. Assist in data gathering and recording

23. Independently undertake patient telephone review clinics assessing if treatment has been successful post supply of orthoses and recommending reviews if required.

24. Assess, obtain and record clinical outcome measures and scores from patients

25. Cleaning of entire dept in all areas – clinical and administrative

26. Taking orthoses to and from the orthotics workshop that require alteration by a technician, and independently managing done on day repairs direct with patients.

27. Sealing casts and processing digital scans

28. Undertake a repair and repeat clinic

29. Manage patient literature in all waiting rooms

30. Technical data download from orthoses into software systems

31. Department first aiders

32. Assist the Orthotists with presentations and events

33. Assisting Orthotists measuring patients

34. Independently undertaking dept audits for BBE, hand hygiene, fire, environment

35. Independently undertake face to face patient pre x ray appointment clinic checks with patient

36. Manage patient servicing of orthoses to ensure legally compliant, instigating initial request and managing non-compliance.

37. Falls and manual handling leads for the dept.

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