Application closing date
Working Pattern
Full time
Grade 5 £22,571 to £24,920 (pro rata) per year
Contractual hours
Job category/type
Job description

Organisation: Derby Homes

Hours: 35 hours per week

Contract type: Permanent

Location: Milestone House


We are looking for enthusiastic and dedicated Support Workers at Milestone House, the emergency accommodation for Homeless People.

You will be part of a staff team that cover shifts over a 7-day period from 8am-8pm, who provide support and advice to some of the most vulnerable individuals in the city who find themselves homeless. You will maintain a high-quality customer service focus in all aspects of the role ensuring that appropriate needs, risk assessments and support plans are completed and reviewed within the procedural time frames.

The role will involve you taking part in providing training, guidance and support on day-to-day activities that develop skills and abilities for independent living which promote positive engagement and progression towards resettlement and move on.

You will need experience of working with vulnerable customer groups and an understanding of safeguarding and the support available to homeless people. Above all, you will have empathy with this customer group along with a passion and determination to go the extra mile.

Derby Homes has a national reputation for its excellent services which we know are down to our valued workforce. In return for their hard work, we strive to be an employer of choice. We have a range of excellent terms and conditions, including flexible working, work life balance, local government pension scheme, employee health initiatives and green travel options.

Please use the links below to download supporting information. Before you fill in the application form please read the guidelines on filling in the application form

Job description

Person specification

To apply for jobs on-line, you may want to learn how to use the internet and email or build up your confidence. Derby City Libraries run free short courses to help you get online. For more information ask at your library or telephone 01332 255307.

We are an equal opportunities employer so please inform us of any individual requirements you may have during the recruitment process.

The closing date for this vacancy is 4th December 2022 at midnight. Any application forms received after the closing date will not be accepted.

Interviews are to be held the week commencing 12th December 2022. If you have been selected for interview you will hear from us prior to the interview date.

Please note that we do not accept CVs or use recruitment agencies.

Job Location : Derby
Company : Derby City Council
Position : Support Workers
Sector :
Employment : Full-Time
Post Code :
Contact : Phone : 01332 255307
Please contact between 09:00-18:00.

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