Annual salary: up to £27,000.00

Welfare Support Officer

Hull and surrounding area

£27,000 per annum

Full time - Permanent - 40hrs per week

Including Company vehicle and fuel card

There is an expectation that any candidates will need to undertake OOH duties. This includes being on ‘standby’. This is paid at £30 per week day and £50 weekend day. They may be a requirement to attend properties / service users during OOH. This is paid at x 1.5.

An exciting opportunity has arisen to join our team here at Mears as a Welfare Support Officer. Based in Hull and surrounding areas. We are offering a salary of up to £27,000 plus great company benefits which include fun days paid for by the company, discounts on high street shopping and online retailers, health insurance and much more

You will primarily be a Welfare Support Officer proving practical and emotional support to service users, monitoring service users’ wellbeing and support needs and ensuring all records are updated and accurate for home office audit purposes.

What the role Involves

Provide appropriate practical and emotional support ensuring that each service user has a support and risk management plan in place
Monitor service users’ well-being and support needs, provide advice, assistance
Ensuring all records and IT data on systems remains updated with accurate and up to date information in line with contractual requirements.
Delivery of service through sign posting, direct referral and encouraging wider community involvement
Management and mitigation of service user well-being risk and escalation in line with policy and procedure.

About you

We are looking for an experienced Welfare Support Officer who can identify individual and family needs, use your own initiative and be supportive, approachable, and trustworthy to service users, clients, and colleagues.

Experience of working with vulnerable and diverse client groups
Ability to identify individuals and family need and recognise the required support packages to maintain independence
To communicate effectively with colleagues and clients.
Ability to work under own initiative.
You will be supportive, trustworthy, a good listener, approachable and empathetic to others

30 years ago, Mears started life as a building maintenance contractor. Today, we are a leading provider of housing and housing with care services. Working with hundreds of partners across the UK to build, manage and maintain homes, and to provide care and support to individuals. Our business is built on the ethos that everything we do should make a positive difference to the people and communities we serve. Whatever your role in Mears, you help to make that difference.

What's in for you?

Competitive annual salary
Company vehicle and fuel card
25 days annual leave
Generous Pension Scheme
Cycle to work scheme
Sharesave Scheme
Eye Test Vouchers
Employee Assistance Programme
Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Previous years include, Alton Towers and Drayton Manor
Staff perks with Mears Rewards - discounts of up to 10% on coffee, weekly groceries, holidays, the list is endless.
A friendly and dedicated team
Volunteering Leave - Mears supports employees to undertake volunteering in the community, in support of our social value commitment.

As part of the recruitment process for this role, we will carry out a DBS & BPSS check, as well as Security Clearance. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years.

If you feel you have skills and experience needed, please apply via the link or contact Beth on or 07514315737, quoting the job reference number. We look forward to hearing from you soon.

Mears Group recognise our people as our greatest asset. We are committed to diversity and inclusion to drive our business results and create a better future every day for our diverse associates, consumers, partners, and global communities.

“We reserve the right to close the job advert earlier than dated if we see fit”


Job Location : Kingston Upon Hull
Company : Mears Group
Position : Welfare Support Officer
Sector :
Employment : Full-Time
Post Code :
Contact : Phone : 07514315737
E-Mail Adress :
Please contact between 09:00-18:00.

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